Refund policy

90-Day Money-Back Guarantee
Every Elevmode order is backed by our 90-day money-back guarantee.

How to start a return
Email support@elevmode.com with your order number. We'll respond within 1–2 business days.

Return conditions
- Returns accepted within 90 days of delivery
- Items must be unworn/unused and in their original packaging

For all returns
- Return shipping is the customer's responsibility unless the item arrived damaged or defective
- Refunds processed within 5–7 business days of receiving the return

International returns
We accept returns from all countries. Original shipping costs and customs fees are non-refundable.

Damaged items
Email us within 7 days of delivery with photos — we'll ship a replacement free of charge.