Refund policy
90-Day Money-Back Guarantee
Every Elevmode order is backed by our 90-day money-back guarantee.
How to start a return
Email support@elevmode.com with your order number. We'll respond within 1–2 business days.
Return conditions
- Returns accepted within 90 days of delivery
- Items must be unworn/unused and in their original packaging
For all returns
- Return shipping is the customer's responsibility unless the item arrived damaged or defective
- Refunds processed within 5–7 business days of receiving the return
International returns
We accept returns from all countries. Original shipping costs and customs fees are non-refundable.
Damaged items
Email us within 7 days of delivery with photos — we'll ship a replacement free of charge.